Make your purchase and submit your rebate request during the correct promotional period.
Each promotion has date ranges in which you can purchase and submit your information to receive your rebate. You must make your purchase within the dates stated on the Official Rebate Claim form. Make sure you submit online, or mail in, your completed form before the printed submission date. You should always try to submit your request 5-7 days before the expiration date to make sure you meet all the requirements. Please note that we are not responsible for submissions that are lost, damaged, misdirected, delayed, or failed to be delivered. Always keep a copy for your records.
Fill out the form completely when filing online or mailing in your submission.
Complete all the information requested on your Official Rebate Claim form. Do not leave anything blank. If we ask for it, we need it to verify your purchase! Print clearly, preferably with black or blue ink, using block letters. If we cannot read it, we will likely be unable to process it. If you file online, make sure that you complete all steps to receive your confirmation number, and print a copy of your final submission.
Make sure to mail your completed claim form and any additional requirements to the address listed on your Official Rebate Claim form. Make sure you provide the proper postage for your mailing. Allow 8-12 weeks for your submission to be received, processed and to have your rebate card sent to you. If it has been 12 weeks since you mailed your submission and you have not yet received your rebate, click on "Track Your Rebate" to check on the status of your submission.
Check all the requirements for the rebate.
The Official Rebate Claim form will list exactly what you need to purchase to receive your rebate. Check for the exact product or service name. The form will list the product or service that must be purchased so that you can ensure you have purchased correctly. If you are unsure, you purchased the required product or service, check with the store where you made your purchase.
Check your claim form to locate any additional information that is needed. Most rebates require you to send specific proofs of purchase so do not throw anything away! You may be required to send in original receipts, so make sure you check your rebate form for specific instructions and always keep a copy of anything mailed in for your records.
The types of proof of purchase that are accepted.
Store Register Receipt – While in most cases you are required to mail-in your original receipt, be sure to always keep a copy for your records. If we have questions about anything you are submitting your photocopies may help us resolve them. This will also assist you if you need to follow-up on your rebate submission or need the receipt for any subsequent product warranties. Make sure to note your offer number so that you can check your status online. Without copies of everything you sent in, it may be difficult to resolve potential issues that may occur.
Web Confirmation/Shipping Slip - If you purchased online, you should receive a purchase confirmation via email as well as a packing slip with the product. Check your claim form to verify what needs to be submitted to confirm your purchase. Circling the purchase on your slip can also help us to ensure we identify the right product.
Make a photocopy of everything.
Be sure to always keep a copy for your records of anything submitted. If we have questions about anything you are submitting, your photocopies may help us resolve them. This will also assist you if you need to follow-up on your rebate submission or need the receipt for any subsequent product warranties. Make sure to note your offer number so that you can check your status online. Without copies of everything you sent in, it may be difficult to resolve potential issues that may occur.